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New Feature Request Process

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At PrecisionLender, we love to get feedback from our clients, and part of that is suggestions on how we can make PrecisionLender better. A lot of the current functionality we have came from feature requests or enhancement suggestions, and we want to make it as easy as possible to reach out to us with your thoughts and ideas.

 

For that reason, we're making a change to our Feature Request process. Previously, we used our Feature Request forum to keep a public record of features requested and allow all of our users to comment and vote on each others' ideas. What we found, though, was that most of our users prefer to reach out to us directly via email or phone. Following that lead, we've decided to stop using the Feature Request forum and move to handling feature requests through email and phone, so if you have suggestions for features, we invite you to reach out to us the same way as you would for questions or problems.  Everything that's currently in the Feature Request forum is tracked elsewhere internally, so we can make sure nothing will fall through the cracks during this transition. If and when a feature you suggested gets added, we'll let you know via email. If you'd like to keep up with all new features and improvements to PrecisionLender, you can follow our Release Notes to receive email updates at each release.

 

You can reach us from 9:00 AM - 8:00 PM EST at 1-877-506-2744 or at support@precisionlender.com. We'd love to talk to you about your ideas and answer any questions about this that you might have, so please feel free to contact us!

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