How can we help?

How can I contact support?

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Support Options

You can contact us in a few different ways:


Using the Support Center:

  • Use our Support Request form to open a new support ticket and we will get back to you via email
  • This is the preferred (and fastest) method of letting us know you have a question or a problem.


By Email:

  • Send us an email at  We monitor these emails 24/7, so feel free to contact us whenever you have a problem.


By Phone:

  • U.S. & Europe: +1 877.506.2744
  • Australia: Local/Toll Free 1.800.870.115
  • New Zealand: Local/Toll Free 800.001.992
  • If you are unable to reach us, leave us a message and we'll get back to you as soon as possible.



No matter which option you choose above, your support issue will be tracked within our Support Center via a "support ticket".  You will receive email notifications every time your ticket is updated by our team.  Simply reply to these notification emails to add your comments to the ticket.  

You can view your support tickets at any time by logging into the support center using the link in the upper-right corner of the page.

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