Monitoring System Status

We continuously monitor the status of PrecisionLender and all its related services. If there are any interruptions in service, scheduled or otherwise, an incident will be posted on our status site below.  This site is completely separate from our application infrastructure in order to ensure that we are able to monitor problems when they occur.

We track the status of each of our Application "Stacks" separately, so you'll want to make sure you know which stack you're on.


How to determine your PrecisionLender Application Stack

Your Stack is usually tied to your location. If you would like to confirm which one you're on, please contact PrecisionLender Support.

PrecisionLender URL Stack US-01 US-02 AU-01 CAC-01 UK-01


Subscribing to PrecisionLender Status Updates

You can subscribe to the PrecisionLender Status page following the steps below:

  1. Access
  2. Select Subscribe to Updates on the top-right corner of the page
  3. Enter your email address in the Email Address field and click Subscribe via Email.
  4. You will be redirected to the subscription management page. 
  5. Select the components for which you would like to receive status information and click the Save button.
  6. You will receive an email to confirm your subscription for incident and maintenance updates at the email address provided.
  7. Confirm your subscription by selecting Confirm subscription in the email. 



If you are:

  • Experiencing problems connecting to PrecisionLender and do not see an incident posted
  • Having trouble determining your PrecisionLender Stack
  • Have any other questions at all

please contact PrecisionLender Support.