The PrecisionLender Relationship Awareness module allows you to feed relevant account data for loans, deposits and other fee-based business directly into PrecisionLender from your core system or other systems. PrecisionLender computes the current profitability (we call it Strategic Value) of each account and of the entire relationship.  This allows you to then price new opportunities within the context of this Strategic Value so that you will know:

  • Where you stand today with a particular client
  • What things will look like if you win the business in front of you
  • What things will look like if you lose

In this article, you'll learn how you can view those relationships in the Relationships Section.


You cannot create or delete Relationships directly within PrecisionLender. Relationships for existing clients are brought into PrecisionLender from your bank's core system via Relationship Awareness.


The Relationships Grid



The relationships grid is the screen from which all the relationships can be seen and navigated to. 

Dashboard and Stages

  • Dashboard: The Delivery To Promise Dashboard allows you to compare deposits that have been promised to accounts that were delivered.
  • All: The All filter will show all Relationships in the Region dictated by the Filter Bar, regardless of Status.
  • Open: The Open filter will show all Relationships in the Region dictated by the Filter Bar, that have an open opportunity associated with them.
  • Maturing: The Maturing filter will show all Relationships in the Region dictated by the Filter Bar, that have a loan account maturing in the next 90 days.
  • Prospects: The Prospects filter will show all potential new customers without any existing business at the bank. Prospects are treated similarly to Relationships with the key distinction being Prospects do not have any active core accounts. Prospects functionality only applies to banks using an integrated CRM system. If you aren't sure whether this applies to you, please contact Support.


Filter Bar

  • Filter Bar: The filter bar is the grey bar above the Relationship grid. It displays the current scope of the relationships contained by the grid. This can be at the owner level, the region level, or the bank level. In the image at the top of this article, the grid is displaying only the relationships that belong to the owner. The bar will collapse when there is a long regional hierarchy, long region name, or the browser window is too small to display the full path. Three dots will appear when a region name cannot be fully displayed and you may hover over the three dots to see the region name or click on the three dots to display that region.
  • Export Button: Clicking the Export button will open a file dialog, prompting you for a location to save an xml representation of the current scope of the relationship grid.
  • Search Field: Entering text into the search field hides all relationships that don't have the entered text in their name or their owner.  
    • Make sure that your Region Bar is set to include your desired scope. If you want to search across your entire bank, click on the left-most region name which should be your bank's name.
    • You will only be able to search for items for which you have view access. See your local PrecisionLender administrator for help in this area.
    • Searchable Fields
      • Relationship Name
      • Relationship Owner
      • Owner's Region


Column Headers

  • Each column header, below 'All Relationships', can be clicked to sort the grid by the values in that column, either ascending or descending alphanumerically.
  • Columns:
    • Name
    • Owner
    • Nearest Maturity
    • Bank's Percentile
    • Region's Percentile
    • Owner's Percentile
    • Total Strategic Net Income
    • Total Strategic Return
    • Owner's Region
    • Average Loan Balance
    • Average Deposit Balance

Why am I seeing 'minimal' in the Net Income and Returns fields?

PrecisionLender shows 'minimal' in situations where the Net Income is below $100. In situations where there isn't any Net Income, you will see 'N/A' instead.


Relationship Name and Action Icons

  • Relationship Name: Clicking the relationship name will open the relationship for viewing/editing. 
  • Opportunity Action Icons (appear only when hovering over a relationship name)
    • trashcan icon Deleting Relationships  
      • Clicking the trashcan icon will delete a relationship
      • You cannot delete any relationship that has an active core account associated with it.
      • The trashcan icon will only show up for relationships that can be deleted.
    • transfer relationship icon Transferring Relationships   
      • Transferring Relationships
      • The arrow icon starts the transfer process for the relationship. Upon clicking the icon, a popup will appear with a dropdown of all possible recipients of the transfer.
      • Select the new owner for the relationship.
      • Click the "Transfer" button to set that person as the new owner of the relationship.


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