Banks connecting PrecisionLenderQ2 Relationship Insights, powered by PrecisionLender to an internal ADFS Identity Provider may need to create a Claim Rule mapping as follows:
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Open up ADFS 2.0.
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Trust Relationships > Relying Party Trusts. Right click on the Relying Party > Edit Claim Rules… > Add Rule…
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In the Select Rule Template dialog > Claim rule template list, select “Transform an Incoming Claim”, and hit Next.
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Enter a Claim rule name. In the Incoming claim type list, select Windows account name.
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Claim name = User Account Name (this is free-form text)
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Incoming claim type = Email Address
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Incoming name ID format = Unspecified (grayed out and can't be changed)
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Outgoing claim type = Name ID
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Outgoing name ID format = Email
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Chose the option "Pass through all claim values"
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Click on View Rule Language and you should see something like this:
Format="urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress"
Reference article from PingOne: