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Troubleshooting Export files in Excel XML format

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Background

Data exports generated from the PrecisionLender dashboard are created using the Microsoft Excel 2003 XML format.  This is a standard XML format that gets converted to an Excel spreadsheet when opened.

If you don't work with XML files often, your computer may not recognize Microsoft Excel as the default program for opening these files. If you'd like to open an XML export from PrecisionLender in Excel and you're having trouble, try saving the XML file first, then open Microsoft Excel, and then open the saved XML file from within Microsoft Excel.

You can download the sample XML file below to troubleshoot if you're having trouble opening XML files on your local system.

Possible Error Messages

  • "The converter failed to save the file" : Possible problem with the Office 2007 Compatibility Tool.  See reference link below for more details.

Reference

Downloads

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