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Connecting to PrecisionLender

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Accessing the PrecisionLender application via a web browser:

The PrecisionLender application is accessed through the following URL:

If you need to whitelist our system for proxy reasons, we do not recommend whitelisting the PrecisionLender application via IP address since that address may change over time.

  • *.precisionlender.com
    • Additional sub-domains including the following are also used, so a blanket whitelisting of *.precisionlender.com is recommended
      • www.precisionlender.com
      • support.precisionlender.com
      • application.precisionlender.com
  • *.andi.com
    • This domain hosts Andi, our virtual pricing analyst service.

If you able to log in to PrecisionLender but are experiencing performance problems e.g. transactions that time-out, check with your network administrator regarding your  HTTPS Packet Inspection policy. If your company does employ HTTPS Packet Inspection it may be necessary to add a "Bypass rule" for the precisionlender.com domain, similar to the steps provided here for the Check Point brand firewall solution.

 

Using the Relationship Awareness upload tool

Even though this is a command-line tool (pli.exe), it uses the same protocols and ports as the web-based application. The PLI utility hits the following URLs from the command line:

  • application.precisionlender.com

For more information, please see our dedicated article about PLI.exe here:

 

Email Whitelisting

PrecisionLender uses several major email service providers (ESPs) to communicate with our clients and users for situations such as:

  • Client support
  • User password reset requests
  • Product update newsletters
  • Automated usage statistics emails

We strongly recommend that all clients whitelist all email coming from the PrecisionLender.com  and postmarkapp.com domains (Postmarkapp.com is used for transactional emails such as password resets).

 

Supporting Domains requiring Whitelisting

  • Zendesk - Our support center is hosted at Zendesk and many of the resources on our support site are served from:
    • *.zendesk.com
  • Wistia - We rely heavily on streaming video content for support and training materials.  These videos are served from:
    • *.wistia.com
    • *.wistia.net

 

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